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Freephone (UK): 0800 009 3131
Freephone (US): 866 449 9829
 
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Case Studies

We work with major online retailers, service companies and public service organisations to help them meet the challenges of email circulation in customer service and sales areas.
Our web based email solution helps them to improve the email workflows within the company but also proves to be a useful managerial reporting tool.

How much has this saved?

How has this improved the business?

Look at some of the things our UK clients said about us -

"Whilst using Outlook was fine for speed it was extremely manual. MailManager filters were an attractive feature but the reporting functionality has been of most use to management."
Vaughn Potter, Head of Customer Service, Play.com.

Logicalware has a track record of working with organisations from all of the following sectors:

Online Retailers


Services


Call & Contact Centres



Non-Profit Organisations






Features:

  • Instant email response with a tracking number
  • email content filtering
  • Standard reply templates
  • Identification of unanswered emails
  • Staff performance reports
  • Reporting suite
  • email storage
  • and more ...


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