MailManager is a hosted inbound email management solution offered by Logicalware Limited. It automates the distribution of emails and tracks their progression from the moment they arrive until the completion of an enquiry. It is an easy answer to businesses' need for a streamlined email communications with clients. Setting up the service takes a couple of hours and the benefits are immediate.
MailManager is also a reporting tool able to provide a range of statistics related to received and processed emails and the processing timescales.
Do you...?
receive too many emails to handle manually?
have a generic email address such as sales@ or enquiries@?
have a problem with emails getting lost or unanswered?
wish you could track customer email conversions from email to a sale
wish to reduce the cost of processing emails
Solution!
Track enquiries and measure outcomes
Increase the speed of email response time by up to 100% saving money and time
Improve productivity increasing capability to deal with a large volume of inbound emails from customers
Lower cost per enquiry, improve the number of sales conversions
Increase sales and improve customer relations by providing faster and better quality responses
Effectively manage & monitor workflows for numerous departments
Monitor your staff performance and improve KPIs
Store emails for an audit purpose and contact history
Filter and categorise emails to automate responses
ROI
Reduce costs and improve quality of service required to process emails for sales, enquiries and support teams.
Calculate how much you could save on email processing every month. Just fill in the blanks:
